1XBET LTD overview Find and update company information GOV UK
Content
- Upcoming Sport Events
- Player struggles with casino’s verification request for a physical bank card.
- bet Korea
- Bet – A notice before you use them
Regardless of the license, the reputation of 1xBet is not all that stellar either. Get a personalized bonus from 1xbet on your birthday in the form of a free bet! Right after, you will be able to redeem it in the Promo section on the website. 1xBet offers betting on dozens of different sports, including major ones like football, horse racing, cricket, tennis, and e-sports.
He tried the bank transfer which didn’t work, so he would like to use Payeer instead. The player from Albania complains about withdrawal regulations and casino support. The player from Greece had his bonus winnings cancelled without further explanation. The player from Pakistan is experiencing some issues with the gameplay. The player from Italy is experiencing difficulties withdrawing her winnings. The player from Germany has been accused of opening multiple accounts.
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The casino’s support had promised to look into the matter; however, the resolution was delayed. We had requested additional evidence from the player to better understand the situation. Despite extending the response time by 7 days, the player had failed to respond. Consequently, we were unable to investigate further and had to reject the complaint. The player from Bolivia made a withdrawal request and went through a two-week verification process. The casino is no longer allowing withdrawals through the previous method, Airtm, and instead is pushing for cash-withdrawal.
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They asked the player to verify the documents first, but they wouldn’t agree to that and the case stayed unresolved. According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved. The player claims that all his withdrawal requests were rejected.
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- The player had been trying to resolve this issue since February with no response from the casino.
- As a result, we were unable to investigate further and had to reject the complaint.
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- He also provided his medical report via mail and was asked to wait for all this to process.
- We ended up rejecting the complaint because the player stopped responding to our messages and questions.
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Learn about the composition, how returns are calculated and tips on how to improve winnings. The player from Mexico has been trying to withdraw his winnings, but he keeps receiving an error message. The player from Philippines has tried to redeem advertised bonus without being successful.
Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint.
The player acknowledged knowing another account holder, but denied any relationship. The casino maintained that the decision was fair and reasonable 1win game but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts.
Upcoming Sport Events
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The player from India is unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they have received no response for over 24 hours. We’ve thoroughly reviewed 1xBet Casino and gave it an Above average Safety Index. It’s generally a good casino to play at, but there are some things worth noting. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
We ended up rejecting the complaint because the player stopped responding to our messages and questions. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Brazil is criticizing the mandatory deposit wagering for real money. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request.
The customer support features that 1xBet offers are among the best you’ll find. Part of this comes from the Know Your Customer system that 1xBet utilizes. The system involves ensuring that the identities of all people involved are easy to confirm. The site will list details on the bet you’re putting in before it becomes final. You have the option to see what is happening here and that you are comfortable with the bet.
Player struggles with casino’s verification request for a physical bank card.
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Despite his appeal and sending notarized documents, the player couldn’t access his account or his winnings. The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit. The player had denied having multiple accounts and had requested the Complaints Team to mediate the situation. The complaint was eventually rejected due to lack of response from the player. The player from Nigeria, despite having provided all necessary verification documents, encountered issues with his 1xbet account, which remained locked for almost a year. The casino asked for documents to be sent to Mexico, which was not possible due to his country’s postal limitations.
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Player’s winnings from bonus play have been voided.
Reach out to the customer support at 1xBet is available in the language of your choice. There are 58 language options in total and there is a professional customer agent waiting to help you on the other end of the line. To receive assistance, simply send the operator a call back by clicking on the phone icon for immediate assistance. A pop-up will appear on your screen and you will fill it in with the country of origin and they will contact you in a matter of minutes. Rightly, there is growing pressure in the UK to restrict the advertising for betting sites, with gambling addiction an increasingly crippling issue.
With the rest of his funds, he kept on playing, got his balance up to €3,000 once again and requested a withdrawal. The casino asked him to send more documents for verification but soon after, they closed his account. The reason why they did so was that according to them, he had multiple accounts. Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait.
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You can choose between the most popular bank card methods such as Visa, MasterCard and Maestro. There is also a spread of e-wallet services that players can use for fast deposits and withdrawals such as Skrill, Qiwi, Epay and many more. Newly registered members will be able to choose between two types of bonuses – Sports or Slots.
An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance. The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account.
At the moment, most of the 1xBet bonuses don’t require you to use any promo codes; you’ll just need to sign up, so make sure you’re opted in for the offer and make a qualifying deposit. As a licensed online betting provider, 1xBet needs to adhere to Know Your Customer procedures, which involves verifying customer accounts. It’s a good idea to verify your account before you claim the offer so that there won’t be any hold-ups later when you try to withdraw. One of the key advantages of 1xbet is the huge number of sports available for betting.
ALERT SERVICES REVIEWS
After number of weeks, the casino was not able to provide us with any specific information of the player’s request nor any solution, therefore we have closed this complaint as unresolved. The player from Somalia had his account suspended after unsuccessful verification. In the given circumstances, it would be very hard or even impossible to prove that he did not play with other connected accounts.
By clicking the language tab on the top of the home page, you can select an alternative to English with a number of choices available. Live bets are clearly displayed when you open the website, with up-to-date statistics available on popular games. Support is easily accessible through live chat or by calling their customer service line directly. What 1xbet offers is mobile, Android and iOS versions of the website. 1xBet offers a range of convenient deposit methods to players from Kenya. Deposit can be made using Kenyan shillings, or any other currency of your choice.
The player from Ukraine is criticizing withdrawal process together with particularly high fees. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. 1xBet bookmaker company will activate its sponsorship on CAF’s official digital platforms as well as official stadiums of the competitions.
The player from Poland deposited in the casino, but the amount wasn’t credited to the casino balance. We rejected the complaint because the player closed their account on casino.guru. The casino claims that the personal data he entered in the casino profile does not match the data from the documents. The player from Mexico is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Turkey had difficulty completing the verification process at the casino.
The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply. The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker.
To claim your bonus, you’ll need to sign up for your new 1xBet account, and then go into your account settings and ensure that you’re signed up to accept 1xBet bonuses. Then, because the offer doesn’t need a 1xBet bonus code, all that’s left to do is to make your first deposit and claim your offer. 1xBet Kenya offers customers a 1000% reward on their bets when they place an accumulator bet and win. 1xbet Kenya does not offer loyalty packages for sports betting.
Despite providing all requested verification documents, the casino has not responded. The player in Nigeria is experiencing withdrawal issues on 1xbet after they changed the withdrawal options removing the Kuda bank. The casino keeps requesting for documents and delaying responses despite the player complying with all their demands.
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Player stopped responding to our question therefore the complaint was rejected. The player from Benin has his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and cannot access his account or funds.
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The Complaints Team had extended the response timer by 7 days, but the player did not respond within the given time frame. As a result, we were unable to investigate further and had to reject the complaint. The player from Pakistan had two accounts with 1xbet, which he had created unintentionally, one on his laptop and one on his mobile.
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It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The player from Turkey has been struggling to withdraw their winnings. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification. ”Abhibhan” from India made a deposit of 10,000 INR which was debited from his bank account but not credited to his player’s account.
However, due to a lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions. 1Xbet is a widely popular international bookmaker that provides United Kingdom players with a vast choice of betting markets and sporting events. Aside from all these, 1Xbet also offers various types of tournaments and competitions monthly that customers can join and win great prizes. Additionally, customers may even place bets on different kinds of television games. Besides from any type of a browser, it is accessible via any model of a smartphone or tablet. For those who do not want to have a gambling application on their phone, you can choose to play from the mobile site version.
The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts. However, after gathering the necessary information from all involved, the complaint was closed as “rejected” because the player’s issue concerns sports betting and accusations related to it. The player from Singapore is struggling to withdraw his winnings.
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The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened. However, they failed to provide proof and have not replied to this complaint. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment.
The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’.
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The player from Uganda began losing consistently on a specific game at 1xbet.ug, leading to a loss of $11,000, and he suspects that the game might be rigged. The player also mentions severe consequences of his gambling addiction including job loss, homelessness, and suicidal ideation. The player from Myanmar is having trouble with account restrictions because the casino is repeatedly requesting the same documents that were already sent. The account was subsequently closed after the player sent a document from another person due to repeated requests for previously sent documents. The complaint was rejected because the player didn’t respond to our messages and questions. The player from Argentina has difficulty withdrawing his winnings of 80 USD.
The casino accused the player of multiple account creation, which the player denied. The player then escalated the issue to the Curacao eGaming Authority for further investigation. The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino. Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account.
The casino had blocked his account and removed all his winnings after discovering there were two accounts with the same details. The player had suggested merging the accounts instead of blocking. We had asked for additional information from the player to further investigate the issue. However, the player did not respond to our request, which led us to reject the complaint due to lack of further communication from the player’s side. The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response.
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